International Recognition
17 June 2026 · Originally published by Clevenard
ECxP Leadership Receives International Recognition at 2026 Clevenard Global Awards
Dr. Oliver Museka, DBA — Executive Secretary of ECxP — is honoured with the Global Excellence in Customer Experience Leadership & Service Transformation Award at the 2026 Clevenard Open Project, Alicante, Spain.
Dr. Oliver Museka, DBA — ECxP Executive Secretary. Selected for international recognition by Clevenard at the 2026 Global Awards in Alicante, Spain.
Press Release · International Recognition
Eswatini Customer Experience Practitioners (ECxP) has achieved a landmark moment in its history. Dr. Oliver Museka, DBA — ECxP’s Executive Secretary and one of Africa’s foremost Customer Experience leaders — has been selected to receive the prestigious Global Excellence in Customer Experience Leadership & Service Transformation Award at the 2026 Clevenard Open Project, an internationally recognised forum for business, culture, and human achievement.
The recognition will be formally presented at the Clevenard Global Awards – 3rd Edition 2026 on 30 August 2026, the culminating ceremony of a four-day flagship forum held at the Palacio de Congresos Alicante, Spain. The event brings together distinguished global leaders, policymakers, entrepreneurs, and academics from Africa, Europe, the Caribbean, and beyond. Dr. Museka will also deliver a keynote address on Day 1 (27 August 2026), titled “Building a Customer-Centric Culture: Transforming Organizations Through Service Excellence and Human-Centered Leadership,” as part of the Global Authors’ Recognition & Education Summit.
“His commitment to empowering organizations, developing future CX leaders, and advancing customer-centric cultures has positioned him as one of Africa’s most influential voices in customer experience and service transformation.”
— Clevenard SL
This international recognition affirms what ECxP’s members and the CX community across Eswatini have long understood: that the leadership driving ECxP’s mission is of global standing. Dr. Museka’s selection by Clevenard — a globally connected platform dedicated to amplifying voices and building bridges across communities — validates ECxP’s growing influence and its role in advancing customer experience as a professional discipline across southern Africa and the continent.
Recognised widely as Eswatini’s CX Advocacy Champion, Dr. Museka has dedicated more than 15 years to advancing customer experience standards, service excellence frameworks, and organisational transformation across Africa and beyond. He is the founder of Eswatini’s annual Customer Service Week, a Committee Member of the Africa CX Leadership Forum, and an internationally recognised speaker who has addressed audiences throughout Africa, the Middle East, and other global platforms. His expertise spans banking, financial services, hospitality, healthcare, retail, public utilities, and government — consistently translating customer experience principles into tangible business outcomes.
About the Event
The Clevenard Open Project 2026 is a four-day international flagship forum themed “A Global Celebration of Business, Culture, Creativity & Human Connection,” held 27–30 August 2026 at the Palacio de Congresos Alicante, Spain. The event celebrates distinguished global leaders whose vision, innovation, and impact continue to transform industries, communities, and nations. Venue: Palacio de Congresos Alicante, Avinguda de Dénia 47–49, 03013 Alicante, Spain.
About Clevenard
Clevenard is a global platform dedicated to connecting people, cultures, businesses, and opportunities worldwide. Through media, technology, international events, and strategic partnerships, Clevenard amplifies voices, builds bridges between communities, and promotes cultural and economic development across continents. Mission: To connect the world, amplify voices, and create opportunities that transform lives. www.clevenard.com
Originally Published By Clevenard · 17 June 2026
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